M1C8 Checkpoint 3

M1C8 Checkpoint 3

Read each question carefully and select the best answer based on tips and challenges of telephone interpretation. Multiple attempts are allowed, but you will need an overall mark of 70 % before moving one to the next section. Good luck and have fun!

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Question 1 of 10

1. Question
What is the most important thing to do when having telephone interpretation assignments at home?
- Define a private space with no distractions
- Answer the phone quickly to finish it fast
- Speak very loud to make sure they hear you
- Turn on the radio so your family does not hear the conversation
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Question 2 of 10

2. Question
What should you do to block your telephone number when making a call?
- Use a headset
- Dial *70
- Dial *67
- Use a pay phone
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Question 3 of 10

3. Question
What is one challenging for telephone interpretation?
- The interpreter can read body language cues
- The interpreter can rely on visual cues to determine when to speak
- The interpreter cannot rely on visual cues for turn-taking
- The interpreter has more time to interpret
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Question 4 of 10

4. Question
What should you do if you are feeling tired during a phone assignment?
- Sit still and keep talking
- Stand up, stretch, and take a deep breath
- Drink coffee and continue
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Question 5 of 10

5. Question
What is an important part of your introduction during a telephone interpretation assignment?
- Introduce yourself saying your first and last name
- State your phone number
- Decide on a verbal interruption technique and explain it
- Start interpreting without an introduction
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Question 6 of 10

6. Question
Which equipment is considered desirable for telephone interpretation?
- A payphone
- A headset
- A landline with call waiting
- A smartphone
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Question 7 of 10

7. Question
How should you handle call waiting during a telephone interpretation assignment?
- Ignore it
- Temporarily de-activate the call waiting feature (*70)
- Switch to a cell phone
- Answer the call immediately
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Question 8 of 10

8. Question
What should you confirm with the service provider at the end of the call?
- Whether you can have a break
- Whether it’s time to “sign off”
- If they need you again soon
- Whether the call was recorded
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Question 9 of 10

9. Question
Why is voice quality so important in telephone interpretation?
- It helps convey body language
- It ensures the interpreter can speak faster
- It becomes very important in the absence of face-to-face communication
- It prevents technical problems with the phone
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Question 10 of 10

10. Question
What should you do if you need to take notes during a telephone interpretation assignment?
- Take notes without informing anyone
- Ensure you have a quiet and private space to take notes
- Ask the client to take notes and email you
- Skip taking notes if you are unable to
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