M1C5 Checkpoint 5 (Case 3)

Case: Emotional impact of interpreter’s role

During the course of an interview, the service provider has made several remarks that seem to have emotionally affected the non-English speaker. In the interpreter’s view, the service provider is either being mean or careless in her choice of words. The interpreter finds it very difficult to transmit what looks to be insensitive messages that are clearly devastating the non-English speaker.